Shipping Policy
Shipping Zone and Fees
We support delivery to most regions worldwide. Normally, your order will be directly dispatched from the warehouse near your location. Occasionally, if the nearby warehouse is out of stock for certain accessories, we will ship them directly from China to complete your order.
The delivery time for items is as follows: (only for the items purchased directly on anycubic3d.)
| Ship To | Country/Region | Item | Shipping Fee | Processing Time | Shipping Time |
|---|---|---|---|---|---|
| US | Mainland America |
FDM 3D Printers
Resin 3D Printers Wash & Cure Machine Filament & UV Resin Accessories |
Free Shipping | 1 Business Day | 3-8 Business Days |
| USA Remote Areas |
Alaska, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands |
Please fill in your address to view the rates. |
*Note: Certain accessories and products are shipped separately from our China warehouse. Please allow 5–15 business days for delivery.
*Delivery Time= Processing Time + Shipping Time
*For policy reasons, we do not support filling in PO Box addresses or military addresses.
Frequently Asked Questions
Q: Can I change the shipping address of my order?
A: Orders can be edited or canceled only before the shipment via our customer support team. Click here.
Q: The logistics track has not been updated after shipment. What should I do?
A: If the logistics track has not been updated after 7 days, please contact us. If within 7 days, please wait patiently.
Q: Why did I only receive half of my order?
A: We might have divided your order into several packages. Perhaps slow trucking causes the speed to be out of sync. Please wait 7 days and contact us for logistic tracking.
Q: I received an email about the shipment being delivered, but nothing arrived. What should I do?
A: It is recommended that you first call the local post office to confirm and check the surrounding environment again for parcels. Please contact us; we would love to help you.
Q: Who covers customs duties and related customs costs?
A: All applicable import tariffs and customs fees shall be borne by customers.
